Your satisfaction is very important to us. We hope that you will enjoy wearing your new eyewear and come back to visit us again. Make sure you check that your frame models and quantities are exactly what you want before submitting the order.
Free USPS Standard Shipping is available. Fedex, UPS, Expedited shipping, International Orders, and Returns are not included in the Free Shipping Offer.
All our adult frames are covered under a one year manufacturing warranty.
If you wish to exchange an item, you have 30 days from date of receiving them, to return it to NUAGE LUNETTES Store.
There is a limit of one exchange per order. You must pay all shipping charges for any exchange.
If for any reason, you are not completely satisfied with your purchase, simply return them to NUAGE LUNETTES within 30 days of receiving them for a full refund, minus shipping costs. Please note, readers and blue light block lenses are not refundable because they are custom made for the frame when ordered. Due to the custom nature of prescription lenses we cannot accept their return, nor are they replaceable.
You may cancel your order at any time before your order is shipped. Once the order has shipped please follow our returns and exchanges policy.
Under no circumstance are we liable for packages being lost in transit or customs. It is the customer's responsibility to track their packages and contact the shipping carrier should there be an issue.
Customers are responsible for all taxes and duties imposed. Shipping is calculated directly from Fedex or USPS
and is non refundable
Prices and policies are subject to change without notice.